These Terms of Service ("Terms") describe the rules and conditions that govern your use of the website and online services provided by Luna Health DPC, P.C. ("Luna Health," "we," "us," or "our"). By accessing or using our website or any related content ("Site"), you agree to these Terms. If you do not agree, please discontinue use of the Site.
These terms do not replace or alter the terms of our Patient Agreement, which governs all medical services provided to enrolled patients.
Questions or concerns? Contact us at info@lunahealthdpc.com .
Table of Contents
- Not Medical Advice
- Eligibility to Use the Site
- Use of the Site
- Patient Enrollment, Payments, and Services
- Privacy Policy
- Telemedicine and Virtual Communication
- Third-Party Links and Services
- Intellectual Property
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Cookies and Tracking Technologies
- Medical Disclaimer
- Changes to the Terms
- 15. Governing Law
- Contact Information
1. Not Medical Advice
The content on this Site is for general informational purposes only and does not constitute medical advice, diagnosis, treatment, or a substitute for professional medical care.
Use of the Site does not create a physician–patient relationship. Such a relationship is established only after formal enrollment and execution of the Patient Services Agreement.
If you are experiencing a medical emergency, call 911 immediately.
2. Eligibility to Use the Site
You may use the Site only if:
- You are at least 18 years old; or
- You are under 18 and using the Site with parental or guardian supervision.
3. Use of the Site
When using the Site, you agree not to:
- Attempt unauthorized access to any systems or networks;
- Copy, modify, or distribute Site content without written permission;
- Transmit harmful software or code;
- Interfere with Site security, performance, or functionality.
We may suspend or terminate access for violations of these Terms.
4. Patient Enrollment, Payments, and Services
Medical services provided by Luna Health are governed exclusively by the Patient Services Agreement executed through our EMR system. Any general information displayed on the Site about pricing or services is for convenience only and may differ from the official Agreement.
5. Privacy Policy
Your use of the Site is also governed by our Privacy Policy , which explains how we collect, use, and protect your personal information.
Review the full policy here: /legal/privacy-policy
6. Telemedicine and Virtual Communication
- Telemedicine services depend on provider availability;
- All telemedicine services must comply with Massachusetts law;
- Patients must be physically located in Massachusetts during telemedicine visits.
Response times to messages are not guaranteed.
7. Third-Party Links and Services
The Site may contain links to third-party websites or services. Luna Health is not responsible for the content, policies, or practices of third-party sites and makes no guarantees regarding them.
8. Intellectual Property
All content on the Site—including text, graphics, logos, images, icons, and software—is owned by Luna Health or its content providers and protected by copyright and trademark law.
Unauthorized use of content is prohibited.
9. Disclaimer of Warranties
The Site is provided "as is" and "as available" without warranties of any kind.
We do not guarantee:
- Site uptime or availability;
- Accuracy of information;
- Absence of errors, interruptions, or security vulnerabilities.
10. Limitation of Liability
To the fullest extent allowed by law, Luna Health is not liable for indirect, incidental, special, or consequential damages arising from use of the Site.
11. Indemnification
You agree to indemnify and hold harmless Luna Health from any claims arising out of:
- Your use of the Site;
- Your violation of these Terms;
- Your violation of any laws or rights of a third party.
13. Medical Disclaimer
Information on this Site is for educational purposes only and should not be used as a substitute for professional medical advice.
No physician–patient relationship is formed through Site use. Such a relationship is created only when you officially enroll as a patient.
If you are experiencing a medical emergency, call 911.
14. Changes to the Terms
We may update or modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts , without regard to conflict-of-law principles.
16. Contact Information
If something here feels unclear or you just want someone to walk you through it, please get in touch. We’re real people, we care, and we’re here to help you understand anything you’re unsure about.
Below is our contact info or you can fill out the form to get in touch:
Luna Health DPC, P.C.
30 Man Mar Dr. Suite 8
Plainville, MA 02762
Email:
info@lunahealthdpc.com
Phone: (508) 734-4114