The DPC Journey

Direct Primary Care (DPC) is a membership-based approach to healthcare that removes insurance companies from the doctor-patient relationship. Instead of billing insurance for each visit, you pay a simple monthly fee that covers all your primary care needs.

Think of it like a gym membership, but for your health. Your membership includes:

• Unlimited visits including in-person, virtual, or by phone
• Same-day or next-day appointments with no more waiting weeks
• Extended appointments lasting 30-60 minutes, never rushed
• Direct access to your doctor via text, call, or email anytime
• No copays, no surprise bills with transparent, predictable pricing

DPC allows your doctor to focus entirely on you, not paperwork, not insurance approvals, not billing codes. It's healthcare the way it should be.

Your Luna Health membership covers all of your primary care visits, but you'll still use your insurance for things like lab work, imaging, prescriptions, and specialist referrals.

Why PPO Plans Work Best

Your insurance plan needs to allow out-of-network doctors to order labs, imaging, and place referrals. This is where the type of plan you have matters:

What About Medicare?

Medicare does allow out-of-network doctors to order tests and make referrals, so it generally works well with DPC. If you have a Medicare supplement, check that it doesn't require in-network doctors for orders or referrals. PPO-style and Medex supplements tend to work best.

Your Luna Health membership is a simple monthly fee based on your age. There are no copays, no surprise bills, and no hidden costs. Your membership covers all of your primary care visits including in-person, virtual, or by phone.

You can pay monthly or save with an annual plan.

Your Luna Health membership is eligible for payment using pre-tax health spending accounts. This means you can use money you've already set aside for healthcare and save even more.

After we review your information, you’ll receive a follow-up email with instructions to create your secure profile in our electronic medical record system. Your membership officially begins once you complete registration and submit your first payment. At that time, you’ll receive a welcome email outlining next steps and providing direct contact information for your doctor.

The entire sign-up process takes just a few minutes. You’ll select your membership plan, add yourself and any family members, enter your payment information, and you’re all set.

Once your EMR portal account is set up, you'll have everything you need to start your Direct Primary Care journey with Luna Health.

Once you've signed up, you'll receive a membership confirmation email from your doctor with the following steps to finish new patient onboarding.

B

Medical History Form

You'll receive an email asking for your medical history. Please fill out what you can. It's completely okay if you're unsure about some details. We'll go through everything together during your first visit.

D

Schedule Your First Appointment!

Whenever you're ready, you can schedule a 30-minute visit so we can review your medical history and talk through any health questions or concerns you might have. This is your time, and we want to get to know you!

Once you're a Luna Health member, you'll have direct access to your doctor whenever you need it. No more calling a front desk, leaving voicemails, or waiting days for a callback.

• Text or call your doctor directly - for real conversations, not phone trees
• Same-day or next-day appointments - when you need to be seen, we're here
• Easy online scheduling - pick a day and time that works for you
• Unhurried visits - 30-60 minutes of focused time with your doctor
• Virtual visits available - get care from home when it makes sense
• No surprise bills - your membership covers it all

This is healthcare the way it should be — personal, accessible, and built around you.